Terms of Services

Welcome to HM Essence, an online commerce platform provided by Steel City Health Pvt Ltd. Please carefully read and understand these Terms and Conditions of Use before using our website (“Site”). By accessing or using the Site, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our Site.

Acceptance of Terms:

By using the HM Essence website, you agree to comply with and be bound by these Terms and Conditions. These terms apply to all users of the Site, including browsers, customers, vendors, merchants, and contributors.

Amendments to Terms:

HM Essence reserves the right to modify or revise these Terms and Conditions at any time. It is your responsibility to check for updates periodically. Your continued use of the Site after any changes signifies your acceptance of those changes.

User Accounts:

To access certain features of the Site, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information, including your password.

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Use of the Site:

You may use the Site only for lawful purposes and in accordance with these Terms and Conditions.

You agree not to use the Site:

. In any way that violates any applicable local, national, or international law or regulation.
. To engage in any fraudulent or unlawful activity.
. To impersonate or attempt to impersonate HM Essence, its employees, another user, or any other person or entity.

Products and Services:

HM Essence offers a range of products and services for purchase. All product descriptions and prices are subject to change without notice.

We reserve the right to discontinue any product or service at any time.

Product availability and pricing may vary by location.

Payment and Billing:

We accept various payment methods for your convenience. By providing your payment information, you represent and warrant that you have the legal right to use any credit card or other payment method in connection with any purchase.

Shipping and Delivery:

Shipping and delivery information, including timeframes and charges, can be found on our Shipping & Delivery page. Please review this information before placing your order.

Returns and Refunds:

Our Returns and Refunds policy is available on our website. By making a purchase on HM Essence, you agree to abide by this policy.

Intellectual Property:

All content on the Site, including text, graphics, logos, images, audio clips, and software, is the property of Steel City Health Pvt Ltd and is protected by copyright and other intellectual property laws.

Limitation of Liability:

HM Essence, its parent company, and its affiliates are not liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of this Site.

Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of India.

Contact Information:

If you have any questions or concerns regarding these Terms and Conditions, please contact us at the following address:

Steel City Health Pvt Ltd 3705P, Sector-23 Gurugram, Gurgaon Haryana, 122017 India

Entire Agreement:

These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and HM Essence.

Website Location and Age Requirement:

These terms and conditions outline the rules and regulations for the use of Steel City Health Pvt. Ltd.’s Website, located at Steel City Health Pvt Ltd, 3705P, SECTOR-23, GURUGRAM, Gurgaon, Haryana, 122017. By accessing this website, we assume you accept these terms and conditions. Do not continue to use
Dude’s Love if you do not agree to take all of the terms and conditions stated on this page. You agree that while using this site and at the time of registering for membership, you are at least 18 years of age, or if a minor, you are visiting under the supervision of a parent or guardian, and are legally able to enter into a contract.

Terminology Clarification:

The following terminology applies to these Terms and Conditions: “Client,” “You,” and “Your” refer to you, the person who logs on to this website and complies with the Company’s terms and conditions. “The Company,” “Ourselves,” “We,” “Our,” and “Us” refer to our Company. “Party,” “Parties,” or “Us” refer to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and therefore as referring to the same.

Products and Personal Use:

The Website offers for sale certain products (“Products”). The Products shall include trial products and the products offered free of cost. By placing an order for the Products through the Website, you agree to the terms and conditions set forth in this T&C. The Products described on the Website, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the Products, or samples thereof, you receive from us unless agreed otherwise. We reserve the right, with or without notice, to cancel or reduce the quantity of any Products to be provided to you that we believe, in our sole discretion, may result in the violation of our T&C. The Company may change, suspend, or discontinue the availability of any of the Products at any time, without any notice or liability. You acknowledge that the price payable in connection with the Product or any service may be subject to change, without notice or liability.

Communication:

By accessing the Website or placing an order or sending any information, you are communicating with the Company electronically, and you agree to receive communications (including transactional, promotional, and/or commercial messages) from the Company periodically and as and when required. We may communicate with you by e-mail, SMS, phone call, or by posting notices on the Website or by any other mode of communication. At any point in time, you have the right to withdraw your consent by following the opt-out procedure (by sending us a mail or writing to our Company address).

Account and Registration:

The company enables the purchase of the products listed by creating an account and registering as a user on the site. You may create and hold one user account (“Account”) only. You will be responsible for maintaining the confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your Account. You acknowledge that the information you provide, in any manner whatsoever, is not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature. Each Account is non-transferable and may not be sold, traded, combined, or otherwise shared with any other person. You will be required to enter a valid email address and phone number while placing an order on the Website. By registering your email and phone number with us, you consent to be contacted by us via phone calls, SMS notifications, mobile applications, and/or any other electronic mode of communication in case of any order or shipment or delivery-related updates.

At the time of your first order, you shall be requested shipping and payment information. You agree that we may update your payment information with the details that your bank or credit card issuer may supply, or other information available to us. All such personal information is subject to our Privacy Policy, which is hereby incorporated into these Terms of Service. As a member, you agree to receive emails promoting any special offer(s), including third-party offers. We may also send you our monthly newsletter from time to time. To cancel your membership, update your order details, or report any suspicious activity on your account, contact us immediately at the ‘Contact Information’ provided below.

Cookies:

We employ the use of cookies. By accessing Dude’s Love, you agreed to use cookies in agreement with Steel City Health Pvt. Ltd.’s Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License:

Unless otherwise stated, Steel City Health Pvt. Ltd and/or its licensors own the intellectual property rights for all material on Dude’s Love. All intellectual property rights are reserved. You may access this from Dude’s Love for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

. Republish material from Dude’s Love

. Sell, rent, or sub-license material from Dude’s Love

. Reproduce, duplicate, or copy material from Dude’s Love

. Redistribute content from Dude’s Love

In addition to making the Products available, the Website also offers information and marketing materials. The Website also offers information, both directly and through indirect links to third-party websites, about nutritional and dietary supplements. The Company does not always create such information, and the content published on the Website is often gathered from other sources. The Company does not endorse any such information or content, and the Company expressly denies any and all liability in connection with the same. The Company is not responsible or liable for the information or the content or any damage or loss that may result from your access to or reliance on such information or content. To the extent that the Company does create the content on this Website, such content is protected by the intellectual property laws of India. Any unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal and non-commercial use.

User-Generated Content:

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Steel City Health Pvt. Ltd does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Steel City Health Pvt. Ltd, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Steel City Health Pvt. Ltd

Shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Comment Monitoring:

Steel City Health Pvt. Ltd reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or cause a breach of these Terms and Conditions.

Third-Party Links:

Any links to third-party websites are provided solely as a convenience to you. The Company does not endorse, affiliate, sponsor, or recommend any such third-party websites. The Company is not responsible or liable for the content of or any damage or loss that may result from your access to or reliance on these third-party websites. You should always read the terms and conditions and privacy policy of a third-party website before using it. If you access or use such third-party websites, you do so at your own risk.

Payments and Delivery:

Payments on our site can be made via Debit Card, Net Banking, Credit Cards, UPI, Wallets, etc. For your convenience, we will save your bank or credit card information with our payment provider. We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your bank or credit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment by another method, including a mailed statement.

The Prices and availability of the Products, offers, and services provided or offered on the Website are subject to change without prior notice and at the sole discretion of the Company. The prices displayed at the Website are inclusive of goods and sales tax (“GST”), but do not include a delivery charge.

The estimated delivery times are indicative; hence, there may be some unforeseeable delays, which are beyond our control. In the event, the Company is unable to deliver the Product within the estimated delivery date due to any reason, you will be notified by an e-mail the reason for such delay.

The company retains the right to cancel any orders due to technical errors, any orders that appear fraudulent, or as directed by the website management team.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

· Government agencies;

· Search engines;

· News organizations;

. Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

. System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site

Link Requests:

We may consider and approve other link requests from the following types of organizations:

. Commonly-known consumer and/or business information sources;

· .com community sites;

. Associations or other groups representing charities;

· Online directory distributors;

· Internet portals;

. Accounting, law, and consulting firms; and

· Educational institutions and trade associations.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Steel City Health Pvt. Ltd. No use of Steel City Health Pvt. Ltd.’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve of removing all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound by and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to do so or to respond to you directly. We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

. Limit or exclude our or your liability for death or personal injury;

. Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

. Limit any of our or your liabilities in any way that is not permitted under applicable law; or

. Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

Medical Disclaimer:

This site does not provide medical or other licensed professional advice. Nothing stated or posted on this site or available through any services is intended to be, and must not be taken to be, the practice of medicine. The site materials, such as text, graphics, images, and information obtained from this site are for informational purposes only. The site is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of information you have obtained through this site. If you think you may have a medical emergency, call your doctor immediately.

Contact Us:

Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding the Products or the Website.

. Email: contact@hmessence.com

. Address: Steel City Health Pvt Ltd, 3705P, SECTOR-23, GURUGRAM, Gurgaon, Haryana, 122017.

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